All public entities are expected to provide a homogenous Webaccess to all their services. Technically it is quite clear what will be required, the challenge is to "sell" the concepts to the many stakeholders that are involved.

If you want to see a good representation of those typical technical requirements for eGov - do not hesitate to ask us for a workshop!

See also:

EAM - shared information about processes, organizations, and supporting IT systems really helps enabling best practice eGov!

MDM - process optimizations in the data management area

Integration - eGov is mostly about integration, an integration architecture is enabling the IT departments to deliver on eGov strategy!