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Customer Retention and attracting new customers

You are in charge of customers?
CRM Systems, eMarketing and the like are important IT tools for keeping customers interested in your company's services and products. A pity that t2b cannot help with that - but we cannot be experts in all areas ;-)

On two technical topics we can support you nevertheless:

  1. Customer Portals / Self-Service: how do you expose Information and Services to your customers on the Internet? Here a good integration architecture and technology enables your project teams to deliver this fast and easy to the customer portal. Please see Integration.
  2. Proactive Web Customer support: how would you like the idea to proactively and automatically propose the customers on your websites in-person support in their actual context when they need it? We propose the really revolutionary concept of co-browsing with our partner unblu.
    Your Call Center people will love it!
We would love to do a demo with your Websites!